Buying a wedding dress is a huge decision and we understand that you want to make your gown absolutely stunning. When you order your gown from My Dear Bride you are receiving a luxury wedding dress made of high end fabric made with the utmost care. Although My Dear Bride gowns look exactly like expensive designer dresses, we pride ourselves on affordability. By ordering a custom made gown online, you will be skipping all of the fees, commissions, and markups that would otherwise cost you thousands.
Rest assured that we have been designing and creating wedding gowns for years and our customers are always satisfied. We love all of the brides that we help, and making them happy in their wedding dress is our top priority.
We guarantee that your custom made wedding dress will not be mass produced. It will be customized and hand made by our team of experienced tailors. Hours of painstaking time will go into the detail of your dress and we will not send it to your unless we are completely satisfied with our work.
Unfortunately, due to the special nature of our work and the customizations involved, we are not able to offer refunds or exchanges under any circumstances. Once your purchase is finalized, we are unable to change or modify the order. Therefore, before paying for your custom made gown, we urge you to be sure of the style, size, color, and any other specifications in regards to your order.
Unfortunately, due to the special nature of our merchandise, we are unable to accommodate refunds or exchanges under any circumstances. Once an order is placed, our vendors are also unable to cancel, make changes, or modify any order. Before placing your order, please be sure of the style, color, size, and any other specifications before you submit your order.
We guarantee the quality of our wedding dresses. Please feel free to contact us at any time if you have any questions or concerns.